diff --git a/documents/업무/9월/2째주/0909.txt b/documents/업무/9월/2째주/0909.txt new file mode 100644 index 0000000..c59db1f --- /dev/null +++ b/documents/업무/9월/2째주/0909.txt @@ -0,0 +1,13 @@ +ds + 새로운 대화 입력 후 + 대화내용이 맨밑으로 안되고 상단으로 올라가는 이슈 + +crm pro + api + socket 정의 + + 도메인 + 모델 + 사용자 + 액션 + 정보조회 diff --git a/documents/업무/9월/2째주/0910.txt b/documents/업무/9월/2째주/0910.txt new file mode 100644 index 0000000..0e07bad --- /dev/null +++ b/documents/업무/9월/2째주/0910.txt @@ -0,0 +1,45 @@ +ds + + https://ddo.daesang.com:8443/url/?key=43c5z1NHnvj6HtbL + + https://ddo.daesang.com:8443/url/?key=09e4z1NHm3ZA-2zQ%3C/a%3E%EC%9C%84%EC%B9%98%20:%20%EA%B3%B5%EC%9A%A9%20%ED%8F%B4%EB%8D%94%3E%EB%8C%80%EC%83%81%EC%A4%91%EC%95%99%EC%97%B0%EA%B5%AC%EC%86%8C%3E%EC%8B%9D%ED%92%88%EC%97%B0%EA%B5%AC%EC%86%8C%3E%EC%97%B0%EA%B5%AC%EA%B0%9C%EB%B0%9C%EC%8B%A4%3E%EA%B0%9C%EB%B0%9C3%ED%8C%80%3E30000.%20%EB%B6%80%EC%84%9C%EA%B3%B5%ED%86%B5%3E%EA%B9%80%EC%84%B8%ED%99%94%3E%EB%83%89%EB%8F%99%EB%B0%A5%20%EC%A3%BC%EA%B0%84%EB%B3%B4%EA%B3%A0%20%20%EA%B0%9C%EB%B0%9C3%ED%8C%80%20%EC%A3%BC%EA%B0%84%EC%A0%84%EB%9E%B5%EC%A0%95%EB%B3%B4(%2720%EB%85%84%209%EC%9B%94%203%EC%A3%BC%EC%B0%A8)_%EB%83%89%EB%8F%99%EB%B0%A5.pptx%20:%20%3Ca%3Ehttps://ddo.daesang.com:8443/url/?key=80c5z1NHnvj6HtbK%3C/a%3E%EC%88%98%EC%A0%95%20:%20%3Ca%3Ehttps://ddo.daesang.com:8443/url/?key=43c5z1NHnvj6HtbL + + https://ddo.daesang.com:8443/url/?key=09e4z1NHm3ZA-2zQ%3C/a%3E%EC%9C%84%EC%B9%98%20:%20%EA%B3%B5%EC%9A%A9%20%ED%8F%B4%EB%8D%94%3E%EB%8C%80%EC%83%81%EC%A4%91%EC%95%99%EC%97%B0%EA%B5%AC%EC%86%8C%3E%EC%8B%9D%ED%92%88%EC%97%B0%EA%B5%AC%EC%86%8C%3E%EC%97%B0%EA%B5%AC%EA%B0%9C%EB%B0%9C%EC%8B%A4%3E%EA%B0%9C%EB%B0%9C3%ED%8C%80%3E30000.%20%EB%B6%80%EC%84%9C%EA%B3%B5%ED%86%B5%3E%EA%B9%80%EC%84%B8%ED%99%94%3E%EB%83%89%EB%8F%99%EB%B0%A5%20%EC%A3%BC%EA%B0%84%EB%B3%B4%EA%B3%A0%20%20%EA%B0%9C%EB%B0%9C3%ED%8C%80%20%EC%A3%BC%EA%B0%84%EC%A0%84%EB%9E%B5%EC%A0%95%EB%B3%B4(%2720%EB%85%84%209%EC%9B%94%203%EC%A3%BC%EC%B0%A8)_%EB%83%89%EB%8F%99%EB%B0%A5.pptx%20:%20%3Ca%3Ehttps://ddo.daesang.com:8443/url/?key=80c5z1NHnvj6HtbK%3C/a%3E%EC%88%98%EC%A0%95%20:%20%3Ca%3Ehttps://ddo.daesang.com:8443/url/?key=43c5z1NHnvj6HtbL + 수정 : < a>https://ddo.daesang.com:8443/url/?key=43c5z1NHnvj6HtbL +crm-pro + + Basic Token Generation: const token = btoa(unescape(encodeURIComponent('ucap:crmpro'))); + + ocx list up + login + logout + ping + startRecord + StopRecord + //고객과 통화중인 경우, 타 상담원에게 고객전화를 전달하는 기능, + Transfer + - Blind Transfer 방식이며, 무조건 호 전환 기능 + SendChannelOutEvent 이벤트 발생 + AtXfer + - Attended Transfer 방식이며, 통화 후 호 전환 기능 + // 통화중 고객채널과 함께 Conference룸으로 동시에 옮기는 기능 + RedirectConference + // 해당 회의실에 Peers를 초대 하는 기능 + InviteConference + // 다자간 회의통화 - 자신의 전화와 함께 회의통화 연결 요청시 + CallWithConference + SendSMS + //- 문자SMS 메시지 수신시 발생하는 Event + SendSMSEvent + // IPPBX 착신전환 설정 기능 + SetForward + // IPPBX 에 등록된 전화기의 정보조회 기능 + GetPeerInfo + // - 네트웍 접속의 오류가 발생시 발생하는 Event + SendNetworkErrorEvent + // - 각종 명령 OCX에서 수행시 오류 발생에 대한 Event + /* + bstrEventName: 수행되는 명령 + bstrMsgValue : 명령 수행시 발생되는 각종 에러에 대한 메시지 이벤트 + */ + SendCmdErrorEvent \ No newline at end of file diff --git a/documents/업무/9월/2째주/issue.txt b/documents/업무/9월/2째주/issue.txt new file mode 100644 index 0000000..f9704ad --- /dev/null +++ b/documents/업무/9월/2째주/issue.txt @@ -0,0 +1,10 @@ +crm pro + SendChannelOutEvent + 기타 코드 MSG참조 기타 코드 참조표 필요 + HCAUSE: 종료이유 코드값에 대한 정의가 없음 + 전화 종료에 대한 이유를 알 수 없음 + 전화 전달에 대한 종료 인지 사용자 종료인지 네트워크 오류에 대한 종료인지 구분할 수 없음 + SendSIPCommand Method(특수확장기능) + 특수기능에 대한 명시가 부족 + + diff --git a/documents/업무/9월/2째주/todo b/documents/업무/9월/2째주/todo new file mode 100644 index 0000000..3d053d0 --- /dev/null +++ b/documents/업무/9월/2째주/todo @@ -0,0 +1,7 @@ +ds + 새로운 대화 입력 후 + 대화내용이 맨밑으로 안되고 상단으로 올라가는 이슈 + +crm pro + 서버연동 + 전화 화면 구성 \ No newline at end of file diff --git a/documents/업무/dev/crm pro/00.기타/Untitled-1.txt b/documents/업무/dev/crm pro/00.기타/Untitled-1.txt new file mode 100644 index 0000000..fb1cd70 --- /dev/null +++ b/documents/업무/dev/crm pro/00.기타/Untitled-1.txt @@ -0,0 +1,42 @@ +{ + "id": 1, + "username": "07082774004", + "extensionNumber": "4004", + "company": { + "id": 1, + "companyName": "테스트 회사" + }, + "roleInfos": [ + { + "id": 1, + "userId": 1, + "role": { + "id": 4, + "roleCd": "ROLE_ADMIN" + }, + "_links": { + "self": { + "href": "http://127.0.0.1:8080/api/v1.0/user/role/1/1" + } + } + }, + { + "id": 2, + "userId": 1, + "role": { + "id": 3, + "roleCd": "ROLE_USER" + }, + "_links": { + "self": { + "href": "http://127.0.0.1:8080/api/v1.0/user/role/1/2" + } + } + } + ], + "_links": { + "self": { + "href": "http://127.0.0.1:8080/api/v1.0/user/1" + } + } +} \ No newline at end of file diff --git a/documents/업무/dev/crm pro/00.기타/Untitled-2.json b/documents/업무/dev/crm pro/00.기타/Untitled-2.json new file mode 100644 index 0000000..72793d6 --- /dev/null +++ b/documents/업무/dev/crm pro/00.기타/Untitled-2.json @@ -0,0 +1,46 @@ +"publish:all": "npm-run-all -s publish:util:all publish:domain:all publish:api:all publish:protocol:all", +"publish:domain:all": "npm-run-all -s publish:domain-authentication publish:domain-authorization publish:domain-user publish:domain-contacts publish:domain-call publish:domain-sms publish:domain-record publish:domain-memo", +"publish:domain-authentication": "node ./scripts/publish.js domain-authentication", +"publish:domain-authorization": "node ./scripts/publish.js domain-authorization", +"publish:domain-call": "node ./scripts/publish.js domain-call", +"publish:domain-user": "node ./scripts/publish.js domain-user", +"publish:domain-contacts": "node ./scripts/publish.js domain-contacts", +"publish:domain-sms": "node ./scripts/publish.js domain-sms", +"publish:domain-record": "node ./scripts/publish.js domain-record", +"publish:domain-memo": "node ./scripts/publish.js domain-memo", +"publish:api:all": "npm-run-all -s publish:api-contacts publish:api-authentication publish:api-call publish:api-memo publish:api-record publish:api-sms", + +"publish:api-contacts": "node ./scripts/publish.js api-contacts", +"publish:api-authentication": "node ./scripts/publish.js api-authentication", +"publish:api-call": "node ./scripts/publish.js api-call", +"publish:api-memo": "node ./scripts/publish.js api-memo", + +"publish:api-record": "node ./scripts/publish.js api-record", +"publish:api-sms": "node ./scripts/publish.js api-sms", +"publish:protocol:all": "npm-run-all -s ", + +http://ce93b8106020/crm-pro/crm-pro.git + +CHANNELOUT|CHANNEL:SIP/101t4004-073a|RECHANNEL:SIP/5060-b4a6a668b4bf|UNIQUEID:1599721299.4009093|SRCUNIQUEID:NONE|HCAUSE:16 +RINGEVENT|ISDIAL:0|CHANNEL:SIP/101t4004-073a|RECHANNEL:SIP/5060-b4a6a668b4bf|INEXTEN:07082774004|AGENT:101t4004|ATXFER:|CALLERID:01040556699|UNIQUEID:1599721299.4009092 +LOGINRESULT|STATUS:1|EXTEN:101t4004|CALLERID:07082774004|DOMAIN:premium_c_965657.lgdacom.net|MSG:101t4004,07082774004,tmpid4004@premium_c_965657.lgdacom.net +Disconnected +LOGINRESULT|STATUS:1|EXTEN:101t4004|CALLERID:07082774004|DOMAIN:premium_c_965657.lgdacom.net|MSG:101t4004,07082774004,tmpid4004@premium_c_965657.lgdacom.net +Disconnected +CMDRESULT|CMD:SENDSMS|01040556699:|RES:sms Send SUCCESS(211.32.148.83)(01040556699)(999999) +CHANNELOUT|CHANNEL:SIP/101t4004-7a4b|RECHANNEL:|UNIQUEID:1599716044.4000229|SRCUNIQUEID:NONE|HCAUSE:486 +RINGEVENT|CHANNEL:SIP/101t4004-45d6|ISDIAL:1|INEXTEN:null|RECHANNEL:Local/101t4004@default-84f9,2|AGENT:101t4004|CALLERID:01040556699|UNIQUEID:1599716030.4000199 +LOGINRESULT|STATUS:1|EXTEN:101t4004|CALLERID:07082774004|DOMAIN:premium_c_965657.lgdacom.net|MSG:101t4004,07082774004,tmpid4004@premium_c_965657.lgdacom.net +Disconnected +LOGINRESULT|STATUS:-1|MSG:ANOTHER_LOGINED|ADDR:/165.243.5.20 +CHANNELOUT|CHANNEL:SIP/101t4004-9b8e|RECHANNEL:Local/101t4004@default-47e2,1|UNIQUEID:1599698621.3974038|SRCUNIQUEID:1599698621.3974038|HCAUSE:16 +CHANNELLIST|CHANNEL1:SIP/101t4004-9b8e|CHANNEL2:SIP/115.95.192.16-1da0|CALLER1ID:4004|CALLER2ID:01040556699|INEXTEN:null|UNIQUEID1:1599698621.3974038|UNIQUEID2:1599698637.3974058 +RINGEVENT|CHANNEL:SIP/101t4004-9b8e|ISDIAL:1|INEXTEN:null|RECHANNEL:Local/101t4004@default-47e2,2|AGENT:101t4004|CALLERID:01040556699|UNIQUEID:1599698621.3974039 +CHANNELOUT|CHANNEL:SIP/101t4004-bfa0|RECHANNEL:Local/101t4004@default-9a5c,1|UNIQUEID:1599697122.3972077|SRCUNIQUEID:1599697122.3972077|HCAUSE:16 +CHANNELLIST|CHANNEL1:SIP/101t4004-bfa0|CHANNEL2:SIP/115.95.192.16-43de|CALLER1ID:4004|CALLER2ID:01040556699|INEXTEN:null|UNIQUEID1:1599697122.3972077|UNIQUEID2:1599697141.3972114 +RINGEVENT|CHANNEL:SIP/101t4004-bfa0|ISDIAL:1|INEXTEN:null|RECHANNEL:Local/101t4004@default-9a5c,2|AGENT:101t4004|CALLERID:01040556699|UNIQUEID:1599697122.3972078 +CHANNELOUT|CHANNEL:SIP/101t4004-287f|RECHANNEL:Local/101t4004@default-285c,2|UNIQUEID:1599696418.3971263|SRCUNIQUEID:NONE|HCAUSE:16 + +RINGEVENT|CHANNEL:SIP/101t4004-287f|ISDIAL:1|INEXTEN:null|RECHANNEL:Local/101t4004@default-285c,2|AGENT:101t4004|CALLERID:01040556699|UNIQUEID:1599696418.3971262 + +LOGINRESULT|STATUS:1|EXTEN:101t4004|CALLERID:07082774004|DOMAIN:premium_c_965657.lgdacom.net|MSG:101t4004,07082774004,tmpid4004@premium_c_965657.lgdacom.net diff --git a/documents/업무/dev/crm pro/00.기타/ocx-event.json b/documents/업무/dev/crm pro/00.기타/ocx-event.json new file mode 100644 index 0000000..c3fdbf5 --- /dev/null +++ b/documents/업무/dev/crm pro/00.기타/ocx-event.json @@ -0,0 +1,262 @@ + +/* +RINGEVENT 이벤트명 +|ISDIAL:0 수.발신 구분 0:수신,1:발신 +|CHANNEL:SIP/10013458-46b4 수신채널 +|RECHANNEL:SIP/5060-0942a8d0 발신채널 +|INEXTEN:070xxxx3458 인입번호 +|AGENT:10013458 나의 내선번호 +|CALLERID:070xxxx0775 상대발신번호 +|UNIQUEID:1315457785.80 시스템 UNIQUEID + +*/ +{ + /* + 결과 메시지: + - LOGINRESULT|STATUS:1|EXTEN:10013458|CALLERID:070xxxx3458|MSG:10013458 + ,070xxxx3458 + - STATUS: login결과값으로 ‘>0 ‘이면 정상 (기타 코드 MSG참조 + - EXTEN: 내선번호 + - CALLERID: 발신번호 + - DOMAIN:해당도메인(옵션 + - MSG: 오류메세지(정상일 때: 내선번호,발신번호,ID + */ + /* + 로그인상태 + Status>1:정상, + -1:NotFound + -2:PasswdErr + */ + "RespType": "LoginResult", + "Result": + "LOGINRESULT + | + STATUS:1 + | + EXTEN:101t4004 + | + CALLERID:07082774004 + | + DOMAIN:premium_c_965657.lgdacom.net + | + MSG:101t4004,07082774004,tmpid4004@premium_c_965657.lgdacom.net" +}, + +{ + "RespType" : "SendRingEvent", + "Result" : " + RINGEVENT + | + CHANNEL:SIP/101t4004-5595 + | + ISDIAL:1 + | + INEXTEN:null + | + RECHANNEL:Local/101t4004@default-b3bf,2 + | + AGENT:101t4004 + | + CALLERID:01040556699 + | + UNIQUEID:1599723183.4012181" +}, +{ + // 전화통화가 성공했을 경우 + /* + CHANNELLIST 이번트명 + |CHANNEL1:SIP/5060-0942a8d0 발신채널 + |CHANNEL2:SIP/10013458-c7fb 수신채널 + |CALLER1ID:070xxxx0775 발신채널 발신번호 + |CALLER2ID:10013458 수신채널 발신번호 + |INEXTEN: NULL + |UNIQUEID1:1315457785.80 발신채널의 UNIQUEID + |UNIQUEID2:1315457789.82 수신채널의 UNIQUEID + + */ + "RespType" : "SendChannelListEvent", + "Result" : " + CHANNELLIST + | + CHANNEL1:SIP/101t4004-9b8e + | + CHANNEL2:SIP/115.95.192.16-1da0 + | + CALLER1ID:4004 + | + CALLER2ID:01040556699 + | + INEXTEN:null + | + UNIQUEID1:1599698621.3974038 + | + UNIQUEID2:1599698637.3974058" +}, +{ // 고객이 IP폰으로 전화 걸었을 때 + "RespType" : "SendRingEvent", + "Result" : " + RINGEVENT + | + ISDIAL:0 + | + CHANNEL:SIP/101t4004-073a + | + RECHANNEL:SIP/5060-b4a6a668b4bf + | + INEXTEN:07082774004 + | + AGENT:101t4004 + | + ATXFER: + | + CALLERID:01040556699 + | + UNIQUEID:1599721299.4009092" +}, + +/* +CHANNELOUT 이벤트명 +|CHANNEL:SIP/10013458-c7fb 채널명 +|UNIQUEID:1315457789.82 채널의 UNIQUEID +|RECHANNEL:SIP/5060-09eaf5d8 종료되는 채널의 상태채널 +|SRCUNIQUEID:1318211492.11238 상대채널의 UNIQUEID +|HCAUSE:16 종료 이유 +*/ +{ + "RespType" : "SendChannelOutEvent", + "Result" : " + CHANNELOUT + | + CHANNEL:SIP/101t4004-5595 + | + RECHANNEL:Local/101t4004@default-b3bf,1 + | + UNIQUEID:1599723183.4012180 + | + SRCUNIQUEID:1599723183.4012180 + | + HCAUSE:16" +}, +{ + /* + LGUBaseOpenApi. RedirectConference ( “7001”; + Room : 주로 내선번호입력 + */ + "RespType" : "RedirectConferenceEvent", + "Result" : " + CONFERENCEEVENT + | + CMD:CONFMEMBERADD + | + CONFNAME:_WITH/MTV + | + CHANNEL:SIP/10033447-0716 + | + UNIQUEID:1322304649.51 + | + COUNT:1 + | + MEMBER:3447 + CONFERENCEEVENT|CMD:CONFMEMBERADD|CONFNAME:_WITH/MTV| + CHANNEL:SIP/10033448-956f|UNIQUEID:1322304656.53| + COUNT:2|MEMBER:3448 + CONFERENCEEVENT|CMD:CONFMEMBERDEL|CONFNAME:_WITH/MTV| + CHANNEL:SIP/10033448- + 956f|UNIQUEID:1322304656.53|COUNT:1|MEMBER:3448" +}, +{ + // InviteConference 해당 회의실에 Peers를 초대 하는 기능 + /* + LGUBaseOpenApi. InviteConference ( “7001”,”7002”; + Room : RedirectConference에 사용한 동일한 Room번호 입력. + Peers : 회의에 초대할 내선번호 (일반번호는 현재 지원 안함 + */ + "RespType" : "InviteConferenceEvent", + "Result" : " + CONFERENCEEVENT|CMD:CONFMEMBERADD|CONFNAME:_WITH/MTV| + CHANNEL:SIP/10033447-0716|UNIQUEID:1322304649.51| + COUNT:1|MEMBER:3447 + CONFERENCEEVENT|CMD:CONFMEMBERADD|CONFNAME:_WITH/MTV| + CHANNEL:SIP/10033448-956f|UNIQUEID:1322304656.53| + COUNT:2|MEMBER:3448" +}, +{ + // CallWithConference 다자간 회의통화 - 자신의 전화와 함께 회의통화 연결 요청시 + // room: 사용할 회의실 번호 보통 login계정을 사용 + "RespType" : "CallWithConferenceEvent", + "Result" : " + CONFERENCEEVENT|CMD:CONFMEMBERADD|CONFNAME:_WITH/MTV| + CHANNEL:SIP/10033447-0716|UNIQUEID:1322304649.51| + COUNT:1|MEMBER:3447 + CONFERENCEEVENT|CMD:CONFMEMBERADD|CONFNAME:_WITH/MTV| + CHANNEL:SIP/10033448-956f|UNIQUEID:1322304656.53| + COUNT:2|MEMBER:3448 + CONFERENCEEVENT|CMD:CONFMEMBERDEL|CONFNAME:_WITH/MTV| + CHANNEL:SIP/10033448- + 956f|UNIQUEID:1322304656.53|COUNT:1|MEMBER:3448" + +}, +{ + "RespType" : "SendCommandResultEvent", + "Result" : " + CMDRESULT + | + CMD:SENDSMS + | + 수신번호: + | + 결과메세지 + + Ex + CMDRESULT + | + CMD:SENDSMS + | + 01923xxxx7: + | + RES:sms + Send SUCCESS(0192xxxxx7)" +}, +{ + "RespType" : "SendCommandResultEvent", + "Result" : " + CMDRESULT + | + CMD:SETFORWARD + | + RES:IFW 설정결과(Userid:사용자ID –(도메인)-(착전번호) + “070xxxx3456”으로 착신전환시 + CMDRESULT + | + CMD:SETFORWARD + | + RES:IFW userid:(tmpid3458)-(ipcctest.com)-(070xxxx3456) + 착신해제시 + CMDRESULT|CMD:SETFORWARD|RES:DFW userid:(tmpid3456)-()" +}, +{ + // (내선:단말Reg상태:Api접속상태) + "RespType" : "SendCommandResultEvent", + "Result" : " + Ex) CMDRESULT|CMD:GETPEERINFO|3456:OK:CONN|3457:OK:NOT" +}, + +{ + /* + bstrSMSValue: 문자수신에 대한 정보 메시지(‘|’구분,’:’내용구분자) + RECVMS:명령 + FROM: 발신자번호 + MESSAGE: SMS 메시지 내용 + SMSTO : 수신번호 + */ + "RespType" : "SendCommandResultEvent", + "Result" : " + RECVSMS + | + FROM:010xxxx0850 + | + MESSAGE: 테스트 + 123acvh + | + SMSTO:070xxxx9812" +} diff --git a/documents/업무/dev/crm 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