using System;
using System.Data;
using System.Collections;
using System.Linq;
using System.Text;
using System.Threading.Tasks;
using Cosmos.Common;
using Cosmos.UserFrame;
using Cosmos.CommonManager;
using Cosmos.ServiceProvider;
/*-----------------------------------------------------------------------------------------------*/
// 설 명 : 고객 클레임 처리
// 작 성 자 :
// 변경 이력 :
/*-----------------------------------------------------------------------------------------------*/
namespace Cosmos.Service
{
class CustomerClaim : ICustomerService
{
private SManager sManager = new SManager(); // 이 객체를 통해 업무 Service 호출
private PosStatus m_cPosStatus = new PosStatus(); //기본정보 참조
private StateServer StateObject = (StateServer)StateServer.GetInstance(); // StateObject : StateServer Object (객체)
private IMasterUs m_cMstService = null; // 마스터 인터페이스
private IDatabaseSQL m_cSqlDbService = null; // 데이터베이스 관리
private TranStatus m_cTrnStatus = null; // 거래정보 참조
private ISaleCompleteUs m_cSaleComplete = null; // 거래완료처리
private IDataCommonUs m_cDataCommon = null; // 판매공통 모듈
///
/// 고객 불편 사항
///
protected Column.IQ_STORECLAIM_MSG_REQ.DATA m_cClaimData = null;
public CustomerClaim()
{
m_cPosStatus = (PosStatus)StateObject.POS; // POS 기본정보
m_cTrnStatus = (TranStatus)StateObject.TRAN; //POS 거래정보
m_cMstService = (IMasterUs)sManager.InitServiceInstance(ServiceLists.ASV_MASTER.DLL, ServiceLists.ASV_MASTER.POS_MASTER);
m_cSqlDbService = (IDatabaseSQL)sManager.InitServiceInstance(ServiceLists.AGENT_DATABASE.DLL, ServiceLists.AGENT_DATABASE.DATABASE_MSSQL);
m_cDataCommon = (IDataCommonUs)sManager.InitServiceInstance(ServiceLists.ASV_DATA_PROCESS.DLL, ServiceLists.ASV_DATA_PROCESS.DATA_COMMON);
m_cSaleComplete = (ISaleCompleteUs)sManager.InitServiceInstance(ServiceLists.ASV_DATA_PROCESS.DLL, ServiceLists.ASV_DATA_PROCESS.SALE_COMPLETE);
}
///
/// 고객 불편 사항 처리조회 List
///
/// 조회일자
///
public DataTable SearchCustomerList(string sSearchDate)
{
string sQuery = "";
try
{
// 고객 불편 사항 조회 처리
sQuery += " SELECT SALE_DT ";
sQuery += " , SEQ ";
sQuery += " , CUST_NM ";
sQuery += " , CONVERT(VARCHAR, CLAIM_PRC_COST) CLAIM_PRC_COST ";
sQuery += " , ITEM_SNM ";
sQuery += " , CLAIM_PRC_MEMO ";
sQuery += " FROM POSLOG..TR_STORE_CLAIM ";
sQuery += " WHERE CMP_CD = '" + m_cPosStatus.Base.CmpCd + "'";
sQuery += " AND SALE_DT LIKE '" + sSearchDate + "%'";
sQuery += " AND STOR_CD = '" + m_cPosStatus.Base.StoreNo + "'";
sQuery += " AND POS_NO = '" + m_cPosStatus.Base.PosNo + "'";
return m_cMstService.Select(new string[] { sQuery });
}
catch (Exception ex)
{
WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
}
return null;
}
///
/// 고객 불편 사항 처리 상세
///
/// 조회일자
/// SEQ
///
public DataTable SearchCustomerDetail(string sSaleDate, string sSeq)
{
string sQuery = "";
try
{
sQuery += " SELECT SALE_DT "; // 접수일(접수번호)
sQuery += " , POS_NO "; // POS번호(접수번호)
sQuery += " , SEQ "; // SEQ(접수번호)
sQuery += " , CUST_NM "; // 고객이름
sQuery += " , CUST_SEX "; // 성별
sQuery += " , CUST_TEL "; // 연락처
sQuery += " , ITEM_SNM "; // 대표제품명
sQuery += " , BUY_DT "; // 구매일
sQuery += " , LOT_NO "; // 제품코드
sQuery += " , CLAIM_PRC_GB "; // 처리구분
sQuery += " , CLAIM_PRC_COST "; // 처리비용
sQuery += " , CLAIM_PRC_MEMO "; // 처리내용
sQuery += " FROM POSLOG..TR_STORE_CLAIM ";
sQuery += " WHERE CMP_CD = '" + m_cPosStatus.Base.CmpCd + "'";
sQuery += " AND STOR_CD = '" + m_cPosStatus.Base.StoreNo + "'";
sQuery += " AND POS_NO = '" + m_cPosStatus.Base.PosNo + "'";
sQuery += " AND SALE_DT = '" + sSaleDate + "'";
sQuery += " AND SEQ = '" + sSeq + "'";
return m_cMstService.Select(new string[] { sQuery });
}
catch (Exception ex)
{
WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
}
return null;
}
///
/// 고객 불편 사항 최대 SEQ 구하기
///
///
public DataTable GetClaimSeq()
{
string sQuery = "";
try
{
// 고객 불편 사항 조회 처리
sQuery += " SELECT ISNULL(MAX(SEQ), 0) + 1 AS SEQ"; // SEQ
sQuery += " FROM POSLOG..TR_STORE_CLAIM ";
sQuery += " WHERE CMP_CD = '" + m_cPosStatus.Base.CmpCd + "'";
sQuery += " AND STOR_CD = '" + m_cPosStatus.Base.StoreNo + "'";
sQuery += " AND SALE_DT = '" + m_cPosStatus.Base.SaleDate + "'";
return m_cMstService.Select(new string[] { sQuery });
}
catch (Exception ex)
{
WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
}
return null;
}
///
/// 고객 불편 사항 저장
///
/// 접수일자
///
public string SetCustomerClaim(string sClaimData)
{
string sReturn = UserCom.RST_ERR;
string sQuery = string.Empty;
string sInsQuery = string.Empty;
string sRegDateTime = string.Empty;
string sOrgSaleDt = string.Empty;
string[] sClaimInfo = null;
sClaimInfo = sClaimData.Split('|');
try
{
if (m_cSqlDbService.SetDBConnectionString(m_cPosStatus.Base.LocalDbSource,
m_cPosStatus.Base.LocalDbCatalog,
m_cPosStatus.Base.LocalDbUserID,
m_cPosStatus.Base.LocalDbPassword) == true)
{
m_cSqlDbService.Begin();
if (sClaimInfo[0] != MessageManager.GetLabelMessage(POS_MESSAGE.LABEL.MSG_0718))
{
sInsQuery = " UPDATE POSLOG..TR_STORE_CLAIM ";
sInsQuery += " SET CUST_NM = N'{0}' ";
sInsQuery += " ,CUST_SEX = '{1}' ";
sInsQuery += " ,CUST_TEL = '{2}' ";
sInsQuery += " ,LOT_NO = '{3}' ";
sInsQuery += " ,ITEM_SNM = N'{4}' ";
sInsQuery += " ,BUY_DT = '{5}' ";
sInsQuery += " ,CLAIM_PRC_GB = '{6}' ";
sInsQuery += " ,CLAIM_PRC_COST = '{7}' ";
sInsQuery += " ,CLAIM_PRC_MEMO = N'{8}' ";
sInsQuery += " ,UPD_DT = '{9}' ";
sInsQuery += " ,UPD_USER = '{10}' ";
sInsQuery += " WHERE CMP_CD = '{11}' ";
sInsQuery += " AND SALE_DT = '{12}' ";
sInsQuery += " AND STOR_CD = '{13}' ";
sInsQuery += " AND POS_NO = '{14}' ";
sInsQuery += " AND SEQ = '{15}' ";
sRegDateTime = DateTime.Now.ToString("yyyyMMddHHmmss");
sOrgSaleDt = sClaimInfo[0].Replace(".","").Substring(0, 8);
sQuery = string.Format(sInsQuery
, sClaimInfo[2] // 고객명
, sClaimInfo[3] // 성별
, sClaimInfo[4] // 연락처
, sClaimInfo[5] // 제품코드
, sClaimInfo[6] // 대표제품명
, sClaimInfo[7] // 구매일자
, sClaimInfo[8] // 처리구분
, CmUtil.DoubleParse(sClaimInfo[9]) // 처리비용
, sClaimInfo[10] // 처리내용
, sRegDateTime // 수정 일자
, m_cTrnStatus.Head.CashierId // 수정 자
, m_cTrnStatus.Head.CmpCd // CMP_CD
, sOrgSaleDt // SALE_DT
, m_cTrnStatus.Head.StoreCd // STOR_CD
, m_cTrnStatus.Head.PosNo // POS_NO
, sClaimInfo[1] // SEQ
);
}
else
{
//sInsQuery += " INSERT INTO POSLOG..TR_STORE_CLAIM ( ";
//sInsQuery += " CMP_CD ,SALE_DT ,STOR_CD ,POS_NO ,SEQ ,CUST_NM ,CUST_SEX ,CUST_TEL , LOT_NO, ITEM_SNM ";
//sInsQuery += ",BUY_DT ,CLAIM_PRC_GB ,CLAIM_PRC_COST ,CLAIM_PRC_MEMO, INST_DT ,INST_USER ,UPD_DT ,UPD_USER ) ";
//sInsQuery += " SELECT '{0}', '{1}', '{2}', '{3}', ISNULL(MAX(SEQ), 0) + 1, '{4}', '{5}', '{6}', '{7}' , '{8}', ";
//sInsQuery += " '{9}','{10}', '{11}', '{12}', '{13}', '{14}', '{15}', '{16}' ";
//sInsQuery += " FROM POSLOG..TR_STORE_CLAIM ";
//sInsQuery += " WHERE CMP_CD = '{0}' ";
//sInsQuery += " AND STOR_CD = '{2}' ";
//sInsQuery += " AND SALE_DT = '{1}' ";
sInsQuery += " INSERT INTO POSLOG..TR_STORE_CLAIM ( ";
sInsQuery += " CMP_CD ,SALE_DT ,STOR_CD ,POS_NO ,SEQ ,CUST_NM ,CUST_SEX ,CUST_TEL , LOT_NO, ITEM_SNM ";
sInsQuery += ",BUY_DT ,CLAIM_PRC_GB ,CLAIM_PRC_COST ,CLAIM_PRC_MEMO, INST_DT ,INST_USER ,UPD_DT ,UPD_USER ";
sInsQuery += " ) VALUES ( '{0}', '{1}', '{2}', '{3}', '{4}', N'{5}', '{6}', '{7}', '{8}' , N'{9}', ";
sInsQuery += " '{10}','{11}', '{12}', N'{13}', '{14}', '{15}', '{16}', '{17}' )";
sRegDateTime = DateTime.Now.ToString("yyyyMMddHHmmss");
sQuery = string.Format(sInsQuery
, m_cTrnStatus.Head.CmpCd
, m_cTrnStatus.Head.SaleDate
, m_cTrnStatus.Head.StoreCd
, m_cTrnStatus.Head.PosNo
, sClaimInfo[1] // SEQ
, sClaimInfo[2] // 고객명
, sClaimInfo[3] // 성별
, sClaimInfo[4] // 연락처
, sClaimInfo[5] // 제품코드
, sClaimInfo[6] // 대표제품명
, sClaimInfo[7] // 구매일자
, sClaimInfo[8] // 처리구분
, CmUtil.DoubleParse(sClaimInfo[9]) // 처리비용
, sClaimInfo[10] // 처리내용
, sRegDateTime // 여유필드02
, m_cTrnStatus.Head.CashierId // 최초 입력
, sRegDateTime // 여유필드04
, m_cTrnStatus.Head.CashierId // 수정자
);
}
}
if (m_cSqlDbService.DBExecuteNonQuery(new string[] { sQuery }) == UserCom.OK)
{
sReturn = CustomerClaimIrt(sClaimData, sRegDateTime);
if (sReturn != UserCom.RST_OK)
{
m_cSqlDbService.Rollback();
return sReturn;
}
else
{
m_cSqlDbService.Commit();
sReturn = UserCom.RST_OK;
}
}
}
catch (Exception ex)
{
WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
}
return sReturn;
}
///
/// 고객불만 서버 전송
///
/// 고객불만정보
/// 고객불만접수일자
///
private string CustomerClaimIrt(string sClaimData, string sClaimDate)
{
string sRet = UserCom.RST_ERR;
try
{
string[] sClaimInfo = null;
sClaimInfo = sClaimData.Split('|');
Hashtable htSendData = new Hashtable();
Hashtable htRecvData = new Hashtable();
htSendData.Add("INQ_TYPE", ItemConst.IRT_INQ_TYPE.STORECLAIM_MSG_REQ);
htSendData.Add("STOR_CD", m_cPosStatus.Base.StoreNo);
htSendData.Add("SALE_DT", m_cPosStatus.Base.SaleDate);
htSendData.Add("SEQ", sClaimInfo[1]);
htSendData.Add("CUST_NM", sClaimInfo[2]);
htSendData.Add("CUST_SEX", sClaimInfo[3]);
htSendData.Add("CUST_TEL", sClaimInfo[4]);
htSendData.Add("LOT_NO", sClaimInfo[5]);
htSendData.Add("ITEM_SNM", sClaimInfo[6]);
htSendData.Add("BUY_DT", sClaimInfo[7]);
htSendData.Add("CLAIM_PRC_GB", sClaimInfo[8]);
htSendData.Add("CLAIM_PRC_COST", sClaimInfo[9]);
htSendData.Add("CLAIM_PRC_MEMO", sClaimInfo[10]);
htSendData.Add("REG_YMDHMS", sClaimDate);
htSendData.Add("USER_ID", m_cTrnStatus.Head.CashierId);
sRet = m_cDataCommon.ExecutePosIrt(ItemConst.COMM_MSG_TYPE.POSIRT, m_cPosStatus.Base.CommSvrIp, (int)m_cPosStatus.Base.BizInqPort, 10000, htSendData, ref htRecvData);
if (sRet != UserCom.RST_OK)
{
WinManager.ErrorMessage(MessageManager.GetErrorMessage(POS_MESSAGE.ERROR.MSG_0420));
return sRet;
}
if (htRecvData[Column.IQ_SALEONCREDIT_CUSTINQ_RSP.DATA.RES_CD].ToString() != "00")
{
sRet = UserCom.RST_ERR;
return sRet;
}
sRet = UserCom.RST_OK;
return sRet;
}
catch (Exception ex)
{
WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
}
return UserCom.RST_ERR;
}
///
/// 고객불만 내용 영수증 출력
///
/// 영수증 데이터
///
public string CustomerClaimPrt(string sClaimData)
{
string[] sClaimInfo = null;
string sRet = UserCom.RST_ERR;
try
{
sClaimInfo = sClaimData.Split('|');
m_cClaimData = new Column.IQ_STORECLAIM_MSG_REQ.DATA();
m_cClaimData.SALE_DT = sClaimInfo[0];
m_cClaimData.CUST_NM = sClaimInfo[2];
m_cClaimData.CUST_SEX = sClaimInfo[3];
m_cClaimData.CUST_TEL = sClaimInfo[4];
m_cClaimData.ITEM_SNM = sClaimInfo[6];
m_cClaimData.BUY_DT = sClaimInfo[7];
m_cClaimData.LOT_NO = sClaimInfo[5];
m_cClaimData.CLAIM_PRC_GB = sClaimInfo[8];
m_cClaimData.CLAIM_PRC_COST = sClaimInfo[9];
m_cClaimData.CLAIM_PRC_MEMO = sClaimInfo[10];
ArrayList aClaimData = (ArrayList)StateObject.GetItemObject(Column.IQ_STORECLAIM_MSG_REQ.ITEM); // 기타 내역 받아 오기
aClaimData.Add(m_cClaimData);
// 영수증 출력
sRet = m_cSaleComplete.PosClaimReceiptExecute();
if (sRet != UserCom.RST_OK) return sRet;
}
catch (Exception ex)
{
UserLog.WriteLogFile(UserCom.LOG_ERROR,
System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name, // Project Name (프로젝트명)
System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + // Class Name (Class Name (클래스명))
System.Reflection.MethodBase.GetCurrentMethod().Name + "()", // Function Name (Function Name (함수명))
ex.Message);
}
return sRet;
}
}
}