390 lines
21 KiB
C#
390 lines
21 KiB
C#
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using System;
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using System.Data;
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using System.Collections;
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using System.Linq;
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using System.Text;
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using System.Threading.Tasks;
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using Cosmos.Common;
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using Cosmos.UserFrame;
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using Cosmos.CommonManager;
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using Cosmos.ServiceProvider;
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/*-----------------------------------------------------------------------------------------------*/
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// 설 명 : 고객 클레임 처리
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// 작 성 자 :
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// 변경 이력 :
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/*-----------------------------------------------------------------------------------------------*/
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namespace Cosmos.Service
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{
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class CustomerClaim : ICustomerService
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{
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private SManager sManager = new SManager(); // 이 객체를 통해 업무 Service 호출
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private PosStatus m_cPosStatus = new PosStatus(); //기본정보 참조
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private StateServer StateObject = (StateServer)StateServer.GetInstance(); // StateObject : StateServer Object (객체)
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private IMasterUs m_cMstService = null; // 마스터 인터페이스
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private IDatabaseSQL m_cSqlDbService = null; // 데이터베이스 관리
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private TranStatus m_cTrnStatus = null; // 거래정보 참조
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private ISaleCompleteUs m_cSaleComplete = null; // 거래완료처리
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private IDataCommonUs m_cDataCommon = null; // 판매공통 모듈
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/// <summary>
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/// 고객 불편 사항
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/// </summary>
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protected Column.IQ_STORECLAIM_MSG_REQ.DATA m_cClaimData = null;
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public CustomerClaim()
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{
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m_cPosStatus = (PosStatus)StateObject.POS; // POS 기본정보
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m_cTrnStatus = (TranStatus)StateObject.TRAN; //POS 거래정보
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m_cMstService = (IMasterUs)sManager.InitServiceInstance(ServiceLists.ASV_MASTER.DLL, ServiceLists.ASV_MASTER.POS_MASTER);
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m_cSqlDbService = (IDatabaseSQL)sManager.InitServiceInstance(ServiceLists.AGENT_DATABASE.DLL, ServiceLists.AGENT_DATABASE.DATABASE_MSSQL);
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m_cDataCommon = (IDataCommonUs)sManager.InitServiceInstance(ServiceLists.ASV_DATA_PROCESS.DLL, ServiceLists.ASV_DATA_PROCESS.DATA_COMMON);
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m_cSaleComplete = (ISaleCompleteUs)sManager.InitServiceInstance(ServiceLists.ASV_DATA_PROCESS.DLL, ServiceLists.ASV_DATA_PROCESS.SALE_COMPLETE);
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}
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/// <summary>
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/// 고객 불편 사항 처리조회 List
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/// </summary>
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/// <param name="sSearchDate">조회일자</param>
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/// <returns></returns>
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public DataTable SearchCustomerList(string sSearchDate)
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{
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string sQuery = "";
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try
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{
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// 고객 불편 사항 조회 처리
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sQuery += " SELECT SALE_DT ";
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sQuery += " , SEQ ";
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sQuery += " , CUST_NM ";
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sQuery += " , CONVERT(VARCHAR, CLAIM_PRC_COST) CLAIM_PRC_COST ";
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sQuery += " , ITEM_SNM ";
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sQuery += " , CLAIM_PRC_MEMO ";
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sQuery += " FROM POSLOG..TR_STORE_CLAIM ";
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sQuery += " WHERE CMP_CD = '" + m_cPosStatus.Base.CmpCd + "'";
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sQuery += " AND SALE_DT LIKE '" + sSearchDate + "%'";
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sQuery += " AND STOR_CD = '" + m_cPosStatus.Base.StoreNo + "'";
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sQuery += " AND POS_NO = '" + m_cPosStatus.Base.PosNo + "'";
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return m_cMstService.Select(new string[] { sQuery });
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}
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catch (Exception ex)
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{
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WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
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System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
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}
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return null;
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}
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/// <summary>
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/// 고객 불편 사항 처리 상세
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/// </summary>
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/// <param name="sSaleDate">조회일자</param>
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/// <param name="sSeq">SEQ</param>
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/// <returns></returns>
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public DataTable SearchCustomerDetail(string sSaleDate, string sSeq)
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{
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string sQuery = "";
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try
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{
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sQuery += " SELECT SALE_DT "; // 접수일(접수번호)
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sQuery += " , POS_NO "; // POS번호(접수번호)
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sQuery += " , SEQ "; // SEQ(접수번호)
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sQuery += " , CUST_NM "; // 고객이름
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sQuery += " , CUST_SEX "; // 성별
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sQuery += " , CUST_TEL "; // 연락처
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sQuery += " , ITEM_SNM "; // 대표제품명
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sQuery += " , BUY_DT "; // 구매일
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sQuery += " , LOT_NO "; // 제품코드
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sQuery += " , CLAIM_PRC_GB "; // 처리구분
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sQuery += " , CLAIM_PRC_COST "; // 처리비용
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sQuery += " , CLAIM_PRC_MEMO "; // 처리내용
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sQuery += " FROM POSLOG..TR_STORE_CLAIM ";
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sQuery += " WHERE CMP_CD = '" + m_cPosStatus.Base.CmpCd + "'";
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sQuery += " AND STOR_CD = '" + m_cPosStatus.Base.StoreNo + "'";
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sQuery += " AND POS_NO = '" + m_cPosStatus.Base.PosNo + "'";
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sQuery += " AND SALE_DT = '" + sSaleDate + "'";
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sQuery += " AND SEQ = '" + sSeq + "'";
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return m_cMstService.Select(new string[] { sQuery });
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}
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catch (Exception ex)
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{
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WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
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System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
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}
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return null;
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}
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/// <summary>
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/// 고객 불편 사항 최대 SEQ 구하기
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/// </summary>
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/// <returns></returns>
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public DataTable GetClaimSeq()
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{
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string sQuery = "";
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try
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{
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// 고객 불편 사항 조회 처리
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sQuery += " SELECT ISNULL(MAX(SEQ), 0) + 1 AS SEQ"; // SEQ
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sQuery += " FROM POSLOG..TR_STORE_CLAIM ";
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sQuery += " WHERE CMP_CD = '" + m_cPosStatus.Base.CmpCd + "'";
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sQuery += " AND STOR_CD = '" + m_cPosStatus.Base.StoreNo + "'";
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sQuery += " AND SALE_DT = '" + m_cPosStatus.Base.SaleDate + "'";
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return m_cMstService.Select(new string[] { sQuery });
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}
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catch (Exception ex)
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{
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WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
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System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
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}
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return null;
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}
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/// <summary>
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/// 고객 불편 사항 저장
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/// </summary>
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/// <param name="sClaimData">접수일자</param>
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/// <returns></returns>
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public string SetCustomerClaim(string sClaimData)
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{
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string sReturn = UserCom.RST_ERR;
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string sQuery = string.Empty;
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string sInsQuery = string.Empty;
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string sRegDateTime = string.Empty;
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string sOrgSaleDt = string.Empty;
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string[] sClaimInfo = null;
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sClaimInfo = sClaimData.Split('|');
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try
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{
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if (m_cSqlDbService.SetDBConnectionString(m_cPosStatus.Base.LocalDbSource,
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m_cPosStatus.Base.LocalDbCatalog,
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m_cPosStatus.Base.LocalDbUserID,
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m_cPosStatus.Base.LocalDbPassword) == true)
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{
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m_cSqlDbService.Begin();
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if (sClaimInfo[0] != MessageManager.GetLabelMessage(POS_MESSAGE.LABEL.MSG_0718))
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{
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sInsQuery = " UPDATE POSLOG..TR_STORE_CLAIM ";
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sInsQuery += " SET CUST_NM = N'{0}' ";
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sInsQuery += " ,CUST_SEX = '{1}' ";
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sInsQuery += " ,CUST_TEL = '{2}' ";
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sInsQuery += " ,LOT_NO = '{3}' ";
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sInsQuery += " ,ITEM_SNM = N'{4}' ";
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sInsQuery += " ,BUY_DT = '{5}' ";
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sInsQuery += " ,CLAIM_PRC_GB = '{6}' ";
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sInsQuery += " ,CLAIM_PRC_COST = '{7}' ";
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sInsQuery += " ,CLAIM_PRC_MEMO = N'{8}' ";
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sInsQuery += " ,UPD_DT = '{9}' ";
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sInsQuery += " ,UPD_USER = '{10}' ";
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sInsQuery += " WHERE CMP_CD = '{11}' ";
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sInsQuery += " AND SALE_DT = '{12}' ";
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sInsQuery += " AND STOR_CD = '{13}' ";
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sInsQuery += " AND POS_NO = '{14}' ";
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sInsQuery += " AND SEQ = '{15}' ";
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sRegDateTime = DateTime.Now.ToString("yyyyMMddHHmmss");
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sOrgSaleDt = sClaimInfo[0].Replace(".","").Substring(0, 8);
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sQuery = string.Format(sInsQuery
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, sClaimInfo[2] // 고객명
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, sClaimInfo[3] // 성별
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, sClaimInfo[4] // 연락처
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, sClaimInfo[5] // 제품코드
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, sClaimInfo[6] // 대표제품명
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, sClaimInfo[7] // 구매일자
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, sClaimInfo[8] // 처리구분
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, CmUtil.DoubleParse(sClaimInfo[9]) // 처리비용
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, sClaimInfo[10] // 처리내용
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, sRegDateTime // 수정 일자
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, m_cTrnStatus.Head.CashierId // 수정 자
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, m_cTrnStatus.Head.CmpCd // CMP_CD
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, sOrgSaleDt // SALE_DT
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, m_cTrnStatus.Head.StoreCd // STOR_CD
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, m_cTrnStatus.Head.PosNo // POS_NO
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, sClaimInfo[1] // SEQ
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);
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}
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else
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{
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//sInsQuery += " INSERT INTO POSLOG..TR_STORE_CLAIM ( ";
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//sInsQuery += " CMP_CD ,SALE_DT ,STOR_CD ,POS_NO ,SEQ ,CUST_NM ,CUST_SEX ,CUST_TEL , LOT_NO, ITEM_SNM ";
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//sInsQuery += ",BUY_DT ,CLAIM_PRC_GB ,CLAIM_PRC_COST ,CLAIM_PRC_MEMO, INST_DT ,INST_USER ,UPD_DT ,UPD_USER ) ";
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//sInsQuery += " SELECT '{0}', '{1}', '{2}', '{3}', ISNULL(MAX(SEQ), 0) + 1, '{4}', '{5}', '{6}', '{7}' , '{8}', ";
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//sInsQuery += " '{9}','{10}', '{11}', '{12}', '{13}', '{14}', '{15}', '{16}' ";
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//sInsQuery += " FROM POSLOG..TR_STORE_CLAIM ";
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//sInsQuery += " WHERE CMP_CD = '{0}' ";
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//sInsQuery += " AND STOR_CD = '{2}' ";
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//sInsQuery += " AND SALE_DT = '{1}' ";
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sInsQuery += " INSERT INTO POSLOG..TR_STORE_CLAIM ( ";
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sInsQuery += " CMP_CD ,SALE_DT ,STOR_CD ,POS_NO ,SEQ ,CUST_NM ,CUST_SEX ,CUST_TEL , LOT_NO, ITEM_SNM ";
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sInsQuery += ",BUY_DT ,CLAIM_PRC_GB ,CLAIM_PRC_COST ,CLAIM_PRC_MEMO, INST_DT ,INST_USER ,UPD_DT ,UPD_USER ";
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sInsQuery += " ) VALUES ( '{0}', '{1}', '{2}', '{3}', '{4}', N'{5}', '{6}', '{7}', '{8}' , N'{9}', ";
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sInsQuery += " '{10}','{11}', '{12}', N'{13}', '{14}', '{15}', '{16}', '{17}' )";
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sRegDateTime = DateTime.Now.ToString("yyyyMMddHHmmss");
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sQuery = string.Format(sInsQuery
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, m_cTrnStatus.Head.CmpCd
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, m_cTrnStatus.Head.SaleDate
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, m_cTrnStatus.Head.StoreCd
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, m_cTrnStatus.Head.PosNo
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, sClaimInfo[1] // SEQ
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, sClaimInfo[2] // 고객명
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, sClaimInfo[3] // 성별
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, sClaimInfo[4] // 연락처
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, sClaimInfo[5] // 제품코드
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, sClaimInfo[6] // 대표제품명
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, sClaimInfo[7] // 구매일자
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, sClaimInfo[8] // 처리구분
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, CmUtil.DoubleParse(sClaimInfo[9]) // 처리비용
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, sClaimInfo[10] // 처리내용
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, sRegDateTime // 여유필드02
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, m_cTrnStatus.Head.CashierId // 최초 입력
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, sRegDateTime // 여유필드04
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, m_cTrnStatus.Head.CashierId // 수정자
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);
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}
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}
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if (m_cSqlDbService.DBExecuteNonQuery(new string[] { sQuery }) == UserCom.OK)
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{
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sReturn = CustomerClaimIrt(sClaimData, sRegDateTime);
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if (sReturn != UserCom.RST_OK)
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{
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m_cSqlDbService.Rollback();
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return sReturn;
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}
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else
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{
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m_cSqlDbService.Commit();
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sReturn = UserCom.RST_OK;
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}
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}
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}
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catch (Exception ex)
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{
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WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
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System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
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}
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return sReturn;
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}
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/// <summary>
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/// 고객불만 서버 전송
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/// </summary>
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/// <param name="sClaimData">고객불만정보</param>
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/// <param name="sClaimDate">고객불만접수일자</param>
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/// <returns></returns>
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private string CustomerClaimIrt(string sClaimData, string sClaimDate)
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{
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|
string sRet = UserCom.RST_ERR;
|
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|
|
try
|
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|
|
{
|
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|
string[] sClaimInfo = null;
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|
sClaimInfo = sClaimData.Split('|');
|
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|
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Hashtable htSendData = new Hashtable();
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|
Hashtable htRecvData = new Hashtable();
|
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|||
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|
htSendData.Add("INQ_TYPE", ItemConst.IRT_INQ_TYPE.STORECLAIM_MSG_REQ);
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|
htSendData.Add("STOR_CD", m_cPosStatus.Base.StoreNo);
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|
htSendData.Add("SALE_DT", m_cPosStatus.Base.SaleDate);
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|
htSendData.Add("SEQ", sClaimInfo[1]);
|
|||
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|
htSendData.Add("CUST_NM", sClaimInfo[2]);
|
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|
htSendData.Add("CUST_SEX", sClaimInfo[3]);
|
|||
|
|
htSendData.Add("CUST_TEL", sClaimInfo[4]);
|
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|
|
htSendData.Add("LOT_NO", sClaimInfo[5]);
|
|||
|
|
htSendData.Add("ITEM_SNM", sClaimInfo[6]);
|
|||
|
|
htSendData.Add("BUY_DT", sClaimInfo[7]);
|
|||
|
|
htSendData.Add("CLAIM_PRC_GB", sClaimInfo[8]);
|
|||
|
|
htSendData.Add("CLAIM_PRC_COST", sClaimInfo[9]);
|
|||
|
|
htSendData.Add("CLAIM_PRC_MEMO", sClaimInfo[10]);
|
|||
|
|
htSendData.Add("REG_YMDHMS", sClaimDate);
|
|||
|
|
htSendData.Add("USER_ID", m_cTrnStatus.Head.CashierId);
|
|||
|
|
|
|||
|
|
sRet = m_cDataCommon.ExecutePosIrt(ItemConst.COMM_MSG_TYPE.POSIRT, m_cPosStatus.Base.CommSvrIp, (int)m_cPosStatus.Base.BizInqPort, 10000, htSendData, ref htRecvData);
|
|||
|
|
if (sRet != UserCom.RST_OK)
|
|||
|
|
{
|
|||
|
|
WinManager.ErrorMessage(MessageManager.GetErrorMessage(POS_MESSAGE.ERROR.MSG_0420));
|
|||
|
|
return sRet;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
if (htRecvData[Column.IQ_SALEONCREDIT_CUSTINQ_RSP.DATA.RES_CD].ToString() != "00")
|
|||
|
|
{
|
|||
|
|
sRet = UserCom.RST_ERR;
|
|||
|
|
return sRet;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
sRet = UserCom.RST_OK;
|
|||
|
|
|
|||
|
|
return sRet;
|
|||
|
|
}
|
|||
|
|
catch (Exception ex)
|
|||
|
|
{
|
|||
|
|
WinManager.ExceptionMessage(System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name,
|
|||
|
|
System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + System.Reflection.MethodBase.GetCurrentMethod().Name + "()", ex.Message);
|
|||
|
|
}
|
|||
|
|
return UserCom.RST_ERR;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/// <summary>
|
|||
|
|
/// 고객불만 내용 영수증 출력
|
|||
|
|
/// </summary>
|
|||
|
|
/// <param name="sClaimData">영수증 데이터</param>
|
|||
|
|
/// <returns></returns>
|
|||
|
|
public string CustomerClaimPrt(string sClaimData)
|
|||
|
|
{
|
|||
|
|
string[] sClaimInfo = null;
|
|||
|
|
string sRet = UserCom.RST_ERR;
|
|||
|
|
|
|||
|
|
try
|
|||
|
|
{
|
|||
|
|
sClaimInfo = sClaimData.Split('|');
|
|||
|
|
|
|||
|
|
m_cClaimData = new Column.IQ_STORECLAIM_MSG_REQ.DATA();
|
|||
|
|
|
|||
|
|
m_cClaimData.SALE_DT = sClaimInfo[0];
|
|||
|
|
m_cClaimData.CUST_NM = sClaimInfo[2];
|
|||
|
|
m_cClaimData.CUST_SEX = sClaimInfo[3];
|
|||
|
|
m_cClaimData.CUST_TEL = sClaimInfo[4];
|
|||
|
|
m_cClaimData.ITEM_SNM = sClaimInfo[6];
|
|||
|
|
m_cClaimData.BUY_DT = sClaimInfo[7];
|
|||
|
|
m_cClaimData.LOT_NO = sClaimInfo[5];
|
|||
|
|
m_cClaimData.CLAIM_PRC_GB = sClaimInfo[8];
|
|||
|
|
m_cClaimData.CLAIM_PRC_COST = sClaimInfo[9];
|
|||
|
|
m_cClaimData.CLAIM_PRC_MEMO = sClaimInfo[10];
|
|||
|
|
|
|||
|
|
ArrayList aClaimData = (ArrayList)StateObject.GetItemObject(Column.IQ_STORECLAIM_MSG_REQ.ITEM); // 기타 내역 받아 오기
|
|||
|
|
|
|||
|
|
aClaimData.Add(m_cClaimData);
|
|||
|
|
|
|||
|
|
// 영수증 출력
|
|||
|
|
sRet = m_cSaleComplete.PosClaimReceiptExecute();
|
|||
|
|
if (sRet != UserCom.RST_OK) return sRet;
|
|||
|
|
}
|
|||
|
|
catch (Exception ex)
|
|||
|
|
{
|
|||
|
|
UserLog.WriteLogFile(UserCom.LOG_ERROR,
|
|||
|
|
System.Reflection.Assembly.GetExecutingAssembly().ManifestModule.Name, // Project Name (프로젝트명)
|
|||
|
|
System.Reflection.MethodBase.GetCurrentMethod().DeclaringType.Name + "." + // Class Name (Class Name (클래스명))
|
|||
|
|
System.Reflection.MethodBase.GetCurrentMethod().Name + "()", // Function Name (Function Name (함수명))
|
|||
|
|
ex.Message);
|
|||
|
|
}
|
|||
|
|
return sRet;
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
}
|